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Export Backup to iTunes

This article details the steps required to export a backup file to a computer using the file sharing function in iTunes.

On the Computer

  • Open the iTunes application on the computer and connect the device using the appropriate USB cable.
  • In iTunes, open the device and find the “File Sharing” section along the sections on the left side.
  • Under file sharing, find the eKeypad application and select it.
  • On this screen, backup files can be dragged from the device and dropped on the computer to export them.
    • Important Note: Backup files have the extension, “.ekarchive”. No other files should be altered or removed on the device. Doing so will adversely affect the operation of eKeypad.
    • Dragging a file from the device to the computer will only copy the file. Deleting a file requires a separate action.