There are a variety of popup messages you may receive in eKeypad asking you to give eKeypad permission to perform various functions on your iOS device. These messages are part of the Apple privacy controls to help keep you safe. Below is a list of the various permission popups you Read more
The first screen that appears when eKeypad Pro is launched can be customized. There are three different interface styles available in eKeypad. Each uses a different method for customization. Side Menu Tab Bar Main Menu Editing the main menu interface is performed in the eKeypad configuration screens. Like the side Read more
eKeypad contains a configuration backup and restore functionality. We strongly recommend that every install make use of this capability. Backups are a vital component of data integrity and disaster recovery of your setup. A backup file should be created or updated every time the configuration has been changed. Backups are Read more
There are two options for reselling eKeypad Pro licenses. Managed Licenses For installers, we can offer fully managed and transferable licenses. These licenses add several remote management capabilities to eKeypad, including: To get started with managed eKeypad licenses, complete the process of registering with us as a professional installer, then Read more
We occasionally receive questions about the branding services we offer for eKeypad. Professional installers are interested in more information about the benefits it can provide them. Specifically, they are interested in better understand the benefits they can expect considering there is a cost for this service. Branding is something that Read more
As a professional installer, the need for product support is vital. To support installers, eKeypad offers a number of features and service specifically for you. These resources enable customization of eKeypad with your company details and provide comprehensive support options. As a registered installer, you have access to the following: Read more
Yes. We offer branding services for both Installers and Sales Representatives. Contact us to get started. Sales Reps should contact us for additional co-marketing options. The iOS App Store hosts the retail version of eKeypad Pro. It is a flexible and dependable solution for mobile access and custom touch screens. Read more
For installs that are encountering network connection stability issues, it can be useful to view a log of network related events for the various device drivers configured in eKeypad. This log is only available for the current execution of the application and is cleared any time eKeypad is restarted. This Read more