Wired Ethernet vs Wifi

One of the most common causes of issues in installation, is the dynamic nature of Wifi connections. To increase reliability of devices such as push monitors or permanently installed devices such as wall mounted iPads in kiosk mode, a wired Ethernet connection...

Always Use Failover

[Updated January 2020] The Failover Address and Failover Port fields were updated in eKeypad version 3.4.16 to External Address and External Port. We recommend always setting up a failover configuration for your equipment. There are some network configurations...

Setting Up Guided Access

When setting up eKeypad to run full time on a dedicated iOS device, there are several recommended iOS configuration settings. The goal of these settings is to ensure that eKeypad remains running without interruption. The typical method used to achieve...